REFURBISHED PRODUCT CONDITION AND WARRANTY INFORMATION
Last updated: July 22, 2026
REFURBISHED CONDITION
A refurbished product may be:
• Previously owned
• Open-box
• Inspected
• Cleaned
• Tested
• Repaired
• Prepared for resale
• Supplied in replacement packaging
A refurbished product may show cosmetic wear that does not materially affect normal operation.
The individual product page controls the advertised condition, photographs, and included components.
MANUFACTURER CERTIFICATION
Unless a listing expressly states manufacturer refurbished, customers should not assume that the original manufacturer:
• Refurbished the product
• Inspected the product
• Certified the product
• Authorized the seller
• Provides a warranty
INCLUDED COMPONENTS
Only the components expressly identified on the product page or shown as included are part of the sale.
A tuner, antenna, microphone, remote, mounting hardware, wiring harness, dash kit, adapter, subscription, or installation service is not included unless expressly stated.
TESTING
Seller inspection or testing applies only when expressly described in the listing.
Testing does not guarantee compatibility with every vehicle or installation configuration.
COMPATIBILITY
Operation may depend on:
• Correct vehicle fitment
• Proper wiring
• Required adapters
• Factory amplifier integration
• Antenna compatibility
• Camera interfaces
• Steering-wheel-control interfaces
• Software
• Subscription services
• Professional installation
WARRANTY
A seller or manufacturer warranty applies only when the product page, order confirmation, or written warranty terms expressly state that it is included.
When no separate warranty is stated, customers retain the protections described in the Return and Refund Policy and any legal rights that cannot be waived.
COMMON WARRANTY EXCLUSIONS
Unless prohibited by law, warranty coverage does not include damage caused by:
• Incorrect wiring
• Incorrect voltage
• Improper installation
• Incompatible installation
• Water or moisture
• Impact
• Misuse
• Neglect
• Unauthorized modification
• Unauthorized repair
• Altered serial numbers
• Cosmetic wear disclosed before purchase
INSTALLATION RECOMMENDATION
Professional installation is strongly recommended for car stereos, multimedia receivers, wiring interfaces, tuners, antennas, cameras, and related accessories.
INDEPENDENT RETAILER
1800 XM Radio is an independent retailer and is not an authorized manufacturer service or repair center unless expressly stated in writing.
CLAIMS
To report a qualifying problem, contact:
Email: contact@1800xmradio.net
Phone: 1 (877) 419-9482
Provide the order number, product model, serial number, description of the issue, and photographs or video when available.