Privacy policy
PRIVACY POLICY
Last updated: July 22, 2026
This Privacy Policy describes how 1800 XM Radio, operated by [REGISTERED LEGAL BUSINESS NAME], collects, uses, discloses, and protects personal information when you visit 1800xmradio.net, place an order, create an account, contact us, or interact with our advertising.
INFORMATION WE COLLECT
Depending on how you interact with the website, we may collect:
• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Account information
• Order and transaction information
• Product preferences
• Vehicle information voluntarily submitted for compatibility assistance
• Customer-support communications
• Return and warranty information
• IP address
• Browser and device information
• Website activity
• Referral information
• Advertising interactions
• Cookie and similar-technology data
• Fraud-prevention and security information
Payment-card information is processed by Shopify and authorized payment providers. We do not directly store complete payment-card numbers.
HOW WE COLLECT INFORMATION
We may collect information:
• Directly from you
• Through your use of the website
• From Shopify
• From payment providers
• From shipping and fulfillment providers
• From fraud-prevention services
• From advertising and analytics providers
• From customer-support tools
• From cookies, pixels, and similar technologies
HOW WE USE INFORMATION
We may use personal information to:
• Process and fulfill orders
• Authorize and collect payments
• Deliver products
• Send order and tracking information
• Provide customer support
• Assist with product or vehicle compatibility
• Process returns, refunds, exchanges, and warranty requests
• Prevent fraud and unauthorized transactions
• Secure the website and customer accounts
• Maintain business, tax, and accounting records
• Improve the website and customer experience
• Analyze website performance
• Measure advertising effectiveness
• Personalize website content
• Send marketing communications when permitted
• Enforce our terms and policies
• Comply with legal obligations
• Protect our rights, customers, employees, and systems
SHOPIFY
Our store is hosted by Shopify.
Shopify processes certain personal and transaction information to provide ecommerce hosting, payment, checkout, fraud-prevention, security, analytics, and technical services.
Shopify and its service providers may process information according to their own privacy notices and applicable agreements.
COOKIES AND SIMILAR TECHNOLOGIES
We may use cookies, pixels, local storage, and similar technologies for:
• Essential website functions
• Shopping-cart operation
• Login and account functions
• Security
• Fraud prevention
• Analytics
• Personalization
• Remembering preferences
• Advertising measurement
• Targeted or interest-based advertising where permitted
Where required, the website may display cookie-consent or privacy-choice controls.
Browser settings may allow you to reject or delete certain cookies. Disabling essential cookies may affect website operation.
ANALYTICS AND ADVERTISING
We may use analytics and advertising services, including services provided by Google, Shopify, Meta, or similar providers.
These services may receive device, browser, website-activity, purchase, and advertising-interaction information according to their applicable terms and your privacy choices.
HOW INFORMATION MAY BE DISCLOSED
We may disclose information when reasonably necessary to:
• Shopify
• Payment processors
• Shipping carriers
• Fulfillment providers
• Fraud-prevention and identity-verification services
• Analytics providers
• Advertising providers
• Email and communication providers
• Customer-support providers
• Information-technology and hosting providers
• Professional advisers
• Insurance providers
• Government or regulatory authorities
• Courts, law enforcement, or other parties when legally required
We may also disclose information as part of a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction.
SALE, SHARING, AND TARGETED ADVERTISING
Certain state privacy laws may define some advertising-related disclosures as a sale, sharing, or use for targeted advertising, even when money is not exchanged for personal information.
Where applicable, you may use the Your Privacy Choices page or available consent controls to submit an opt-out request.
We also recognize qualifying browser-based privacy preference signals where required.
MARKETING COMMUNICATIONS
You may unsubscribe from promotional emails by using the unsubscribe link included in the message.
Unsubscribing from marketing does not prevent transactional communications about:
• Orders
• Payments
• Shipping
• Returns
• Refunds
• Account security
• Customer-service requests
DATA RETENTION
We retain personal information for as long as reasonably necessary to:
• Complete transactions
• Provide customer service
• Manage returns and warranties
• Prevent fraud
• Maintain accounting and tax records
• Resolve disputes
• Enforce agreements
• Comply with legal obligations
Retention periods may vary depending on the type of information and applicable requirements.
DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission, electronic storage system, or security measure can be guaranteed completely secure.
YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to request:
• Access to personal information
• Correction of inaccurate information
• Deletion
• Portability or a copy of certain information
• Restriction of certain processing
• Withdrawal of consent
• Opt-out from qualifying targeted advertising
• Opt-out from qualifying sale or sharing
• Appeal of a denied privacy request
Submit a request to:
contact@1800xmradio.net
We may need to verify your identity before completing a request. An authorized agent may also be required to provide proof of authority.
We will not discriminate against a customer for exercising an applicable privacy right.
CHILDREN’S PRIVACY
The website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
EXTERNAL LINKS
The website may link to third-party websites or services.
We do not control the privacy, security, or content practices of third-party websites. Review their policies before providing information.
CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our operations, services, technology, or legal obligations.
The updated version will be posted on this page with a revised Last updated date.
CONTACT INFORMATION
1800 XM Radio
2930 Fox Pointe Dr
Saratoga Springs, UT 84045
United States
Email: contact@1800xmradio.net
Phone: 1 (877) 419-9482
Website: https://1800xmradio.net